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	<title>Valerie&#039;s KitchenTwitter | Valerie&#039;s Kitchen</title>
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		<title>Oops, Hotel IT Asks What&#8217;s Twitter</title>
		<link>http://www.valeriehjohnson.com/oops-hotel-it-asks-whats-twitter.html</link>
		<comments>http://www.valeriehjohnson.com/oops-hotel-it-asks-whats-twitter.html#comments</comments>
		<pubDate>Mon, 28 Sep 2009 21:53:20 +0000</pubDate>
		<dc:creator>Valerie</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Atlantis]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[problems with Outlook sending]]></category>
		<category><![CDATA[stupid IT people]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[vacation IT problems]]></category>

		<guid isPermaLink="false">http://www.valeriehjohnson.com/?p=344</guid>
		<description><![CDATA[As I write this post I am on vacation in the Bahamas in our timeshare at the Harborside Resort.  Harborside Resort is part of the Atlantis properties on Paradise Island.  I&#8217;m telling you this to help you understand the incredulity of this scenario. Since the last time I was here, Harborside has discontinued any free...]]></description>
			<content:encoded><![CDATA[<p>As I write this post I am on vacation in the Bahamas in our timeshare at the Harborside Resort.  Harborside Resort is part of the Atlantis properties on Paradise Island.  I&#8217;m telling you this to help you understand the incredulity of this scenario.</p>
<p>Since the last time I was here, Harborside has discontinued any free wireless.  They now charge $15 per day for Internet use, either wireless or through a LAN line with a discount for multiple days.  There were several things I wanted to do online:</p>
<ol>
<li>Start setting up a new blog for an Internet store that I recently started.</li>
<li>Communicate with my husband via e-mail</li>
<li>Keep up with the Atlanta flood situation via Twitter and Facebook</li>
</ol>
<p>So, since I don&#8217;t drink or gamble and didn&#8217;t have my handsome husband to take me out to a fancy dinner, I paid my money, logged onto the Internet and immediately had some problems: I could receive incoming email through Outlook but could not send; I tried to send from my Yahoo account and that didn&#8217;t work either; I could not log into Facebook and Twitter thought I was a robot.  So I called IT for help .</p>
<h4>You Know You&#8217;re In Trouble When . . .</h4>
<p>You know you&#8217;re in trouble when you explain your problems to the IT person and they ask &#8220;What&#8217;s Twitter?&#8221;  This is why I pointed out where I am staying.  Atlantis is one of, if not THE premiere hotel/resort properties in the Bahamas.  How can they have IT people who don&#8217;t know what Twitter is?  I was aghast, and literally sitting on the phone with my mouth open.  I told the person, &#8220;If you don&#8217;t know what it is, I can&#8217;t explain it.&#8221;</p>
<p>Long story short, I am able to receive incoming email through Outlook, I can log onto Facebook and Twitter but I still cannot send email through Outlook.  To communicate with my husband, I send a direct message through Facebook.  I&#8217;ve been communicating with my daughter via Twitter.</p>
<h4>Why Is It Important for Me To Use the Internet?</h4>
<ol>
<li>International phone calls are very expensive</li>
<li>I am a caregiver for my god-sister.  She is 82 years old and has dementia and limited physical abilities.  I NEED a vacation from the stress and emotional drain from caregiving.  My husband stayed at home to take care of Gladys, my oldest daughter flew to Atlanta to help out the first 3 days (bathing and dressing); I hired a caregiver to bathe and dress Gladys for the next 4 days and my youngest daughter will go to the house to get her ready for bed.  But I still needed a way to communicate with them just in case.</li>
<li>I live the the Atlanta area that was most affected by the recent floods and a lot of my friends were affected.  I want to keep up with what&#8217;s going on.</li>
<li>AND It&#8217;s just hard for me to disconnect from my computer <img src='http://www.valeriehjohnson.com/wp-includes/images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' /> </li>
</ol>
<p>All that said, I still can&#8217;t receive e-mail and at least one of their IT people still doesn&#8217;t know what Twitter is &#8211; INcredible.  BTW, the IT people came to my room to try to get my email straightened out &#8211; TWO of them.  Still not working.</p>
<p>If you vacation at Atlantis and bring your lap top, I hope you have a back-up plan.</p>
<div id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:118811b7-04bb-43e9-b821-d0da37fc65eb" class="wlWriterSmartContent" style="padding-bottom: 0px; margin: 0px; padding-left: 0px; padding-right: 0px; display: inline; padding-top: 0px">Technorati Tags: <a rel="tag" href="http://technorati.com/tags/vacation%20IT%20problems">vacation IT problems</a>,<a rel="tag" href="http://technorati.com/tags/problems%20with%20Outlook">problems with Outlook</a>,<a rel="tag" href="http://technorati.com/tags/Facebook">Facebook</a>,<a rel="tag" href="http://technorati.com/tags/Twitter">Twitter, Atlantis</a></div>
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